Job Title: Community Manager
Company: Lore Masters Studios Inc.
Location: Fully Remote
Job Type: Full-time
About Us: Lore Masters Studios Inc. is an independent mobile gaming studio focused on creating immersive and engaging experiences across top brands and lore for players worldwide. As a remote-first company, we embrace the power of a global community and believe in fostering strong connections with our players. We value passion, creativity, and a deep understanding of gaming communities. Join us in building vibrant and engaged player communities around our games.
Job Description: We are seeking a dynamic and enthusiastic Community Manager to join our team. In this role, you will be the voice of our company and games, engaging with our player community, and fostering a positive and inclusive environment. Your excellent communication skills, empathy, and passion for gaming will help create a vibrant and supportive community around our games.
Responsibilities:
- Build and nurture relationships with our player community, including engaging with players on forums, social media platforms, and other community channels.
- Respond to player inquiries, feedback, and concerns in a timely and professional manner, providing assistance and support where needed.
- Foster a positive and inclusive community environment by encouraging respectful and constructive interactions among players.
- Plan and execute community events, competitions, and promotions to drive engagement and create memorable experiences for players.
- Collaborate with cross-functional teams, including developers and marketing, to gather player insights, feedback, and suggestions to inform game development and marketing strategies.
- Develop and implement community guidelines and moderation policies to maintain a safe and welcoming community environment.
- Monitor community channels for trends, sentiment, and potential issues, and provide regular reports and insights to the team.
- Identify and engage with influential community members, advocates, and content creators to foster positive relationships and partnerships.
- Stay up-to-date with gaming trends, community management best practices, and emerging social media platforms and technologies.
Requirements:
- Bachelor’s degree in Communications, Marketing, or a related field (or equivalent experience).
- Proven experience in community management, preferably within the gaming industry.
- Excellent written and verbal communication skills with the ability to engage and connect with diverse audiences.
- Strong understanding of social media platforms, online communities, and community management tools.
- Empathy and a genuine passion for gaming and building communities.
- Ability to handle challenging situations with professionalism, empathy, and a customer-centric approach.
- Strong organizational skills with the ability to multitask and prioritize community-related activities.
- Experience planning and executing community events, competitions, or promotions is a plus.
- Ability to work effectively in a remote work environment and collaborate with team members across different locations.
How to Apply: If you are passionate about building vibrant player communities and have excellent communication skills, we would love to hear from you! To apply, please send your resume, cover letter, and any relevant work samples or community management portfolio to jobs@loremasters.com. Please include “Community Manager Application – [Your Name]” in the subject line of the email.
We appreciate all applications, but only candidates selected for an interview will be contacted. Thank you for considering Lore Masters Studios Inc. as your next career opportunity!